Buyers Beware - tCtunerZ - Lawsuit & General Info
05-07-2005, 11:24 PM
#301
Senior Member
SL Member
Thread Starter
Join Date: Aug 2004
Location: Minneapolis
Posts: 1,629
Originally Posted by chucksu
I see some good points through out this topic. The main thing Im thinking about this whole thing is this. If x # of ppl are wanting money back, it could take some real time. Some companys are just like banks, they need customers money coming in, so they can buy the products to ship to you. So in a sense its a middle man kind of thing. Now see once tctuners gets the money, the company probably turns around & buys another supply of what you asked for, that way they will have one on hand to replace that of wich they just sent. Also of you money goes to pay the bills etc.. So if x amount of ppl want money back it could take a great while for tctuners to get that money at one time. If the company goes belly up, I dont think any one would get there money back. So yes complaining might help or it might not. Just take a look at the full big picture of how our world works. It would be nice if you could buy something & have it the instant you got it, but it just does not always work that way.
CHUCKSU?? ...... is that YOU?!?btw, I agree with you
05-08-2005, 12:55 AM
#302
Senior Member
SL Member
Join Date: Jul 2004
Location: Navarre, FL
Posts: 2,170
Originally Posted by draven301
Originally Posted by chucksu
I see some good points through out this topic. The main thing Im thinking about this whole thing is this. If x # of ppl are wanting money back, it could take some real time. Some companys are just like banks, they need customers money coming in, so they can buy the products to ship to you. So in a sense its a middle man kind of thing. Now see once tctuners gets the money, the company probably turns around & buys another supply of what you asked for, that way they will have one on hand to replace that of wich they just sent. Also of you money goes to pay the bills etc.. So if x amount of ppl want money back it could take a great while for tctuners to get that money at one time. If the company goes belly up, I dont think any one would get there money back. So yes complaining might help or it might not. Just take a look at the full big picture of how our world works. It would be nice if you could buy something & have it the instant you got it, but it just does not always work that way.
CHUCKSU?? ...... is that YOU?!?btw, I agree with you
05-08-2005, 01:14 AM
#303
One problem, chucksu, is that because of 'genaric' and widesopread problems in the past with this sort of thing, there are rules set up that need to be followed.
Many credit card 'merchant accounts' require that the 'product' be within a short time (like 72 hours) of being shipped before the card can be charged.
Once that credit card is charged, there isn't a whole lot of slack allowed in not shipping.
I also believe that for interstate commerce transactions with remote orders (mail order, etc.) if the product cannot be shipped within 30 days, that the customer must be notified and be given the opportunity to continue waiting or cancelling the order with no charges.
Why do these rules exist? Because of a history of customers being charged long before a product was shipped, and customer's having to wait seemingly forever to get a product.
Yes, some of the rules make it very difficult for small companies if the least little thing goes wrong, but those are the rules of the game. Those companies have to factor in ways to handle those setbacks or the go under and someone else, with a possibly better business plan, can give it a try.
In this case tCtunerZ appears to claim on it's website to stock products. If they are simply having them drop-shipped, that is a whole different business. Perhaps it is a mix of stock and drop-ship.
In any case, with as many different folks seeming to have had problems with getting charged and then not receiving the product, it would cause *ME* to think twice should I be considering an order.
Clear, open, and prompt communication is the only way for a small company to survive when dealing with customers. Those who don't learn that generally have a rougher time...
Many credit card 'merchant accounts' require that the 'product' be within a short time (like 72 hours) of being shipped before the card can be charged.
Once that credit card is charged, there isn't a whole lot of slack allowed in not shipping.
I also believe that for interstate commerce transactions with remote orders (mail order, etc.) if the product cannot be shipped within 30 days, that the customer must be notified and be given the opportunity to continue waiting or cancelling the order with no charges.
Why do these rules exist? Because of a history of customers being charged long before a product was shipped, and customer's having to wait seemingly forever to get a product.
Yes, some of the rules make it very difficult for small companies if the least little thing goes wrong, but those are the rules of the game. Those companies have to factor in ways to handle those setbacks or the go under and someone else, with a possibly better business plan, can give it a try.
In this case tCtunerZ appears to claim on it's website to stock products. If they are simply having them drop-shipped, that is a whole different business. Perhaps it is a mix of stock and drop-ship.
In any case, with as many different folks seeming to have had problems with getting charged and then not receiving the product, it would cause *ME* to think twice should I be considering an order.
Clear, open, and prompt communication is the only way for a small company to survive when dealing with customers. Those who don't learn that generally have a rougher time...
05-08-2005, 01:18 AM
#304
Senior Member
SL Member
Join Date: Dec 2004
Location: Malibu, CA
Posts: 1,444
Originally Posted by Tomas
Clear, open, and prompt communication is the only way for a small company to survive when dealing with customers. Those who don't learn that generally have a rougher time...
You hit the nail right on the head with that statement!!
05-08-2005, 01:58 PM
#305
Senior Member
SL Member
Join Date: Mar 2005
Location: Florida
Posts: 209
Unfortunately he still hasn't called me back or e-mailed me like he was supposed to.
05-08-2005, 09:55 PM
#306
Senior Member
SL Member
Join Date: Jan 2005
Location: New York
Posts: 745
anyone ever get anything resolved? this thread is long... i still l havent heard anyone say their issue was resolved to their satisfaction
05-08-2005, 11:47 PM
#307
Senior Member
SL Member
Join Date: Oct 2004
Location: between DC and Baltimore
Posts: 1,489
Scammer. Period. A coward as well.
05-09-2005, 12:22 AM
#308
Banned
SL Member
Join Date: Nov 2004
Location: The Internet
Posts: 261
We appreciate the comments from bystanders to this situation, if there are real customers that we have not handled their situation please advice us A.S.A.P. For our customers that would like to contact us you can use my personal cell phone, (949) 254 5988 to arrange a meeting.
Nextel Id# 124*68765*1
**NOTE**
YOUR CALL WILL BE RECORDED FOR QUALITY ASSURANCE
Thank you,
Quick
Q Workz Master Creations CEO
tCtunerZ.com is a child company of Q Workz Master Creations
Nextel Id# 124*68765*1
**NOTE**
YOUR CALL WILL BE RECORDED FOR QUALITY ASSURANCE
Thank you,
Quick
Q Workz Master Creations CEO
tCtunerZ.com is a child company of Q Workz Master Creations
05-09-2005, 12:48 AM
#309
Banned
SL Member
DelMarVa
Join Date: Jan 2004
Location: Yorktown, VA
Posts: 1,962
I think its funny that for 9 pages everyone has had something to say, and then he posts up and gives his number out and eveyone shuts up, except the people that have nothing to do with whats going on keep _____in. HAHAHA ROCK ON QUICK, THATS WHATS UP!
05-09-2005, 02:55 AM
#310
Senior Member
SL Member
Join Date: Jun 2003
Location: Henderson, NV (was 909)
Posts: 4,128
this is like 2 years ago all over again. this credit card hold is the same excuse he used before. he said he doesn't admit guilt, but he is going to give someone a kaminari kit for free. it is funny how a mod is the only that has gotten his products and he ordered after everyone else.
05-09-2005, 03:08 AM
#311
Banned
SL Member
Join Date: Nov 2004
Location: The Internet
Posts: 261
Originally Posted by ikonXone
this is like 2 years ago all over again. this credit card hold is the same excuse he used before. he said he doesn't admit guilt, but he is going to give someone a kaminari kit for free. it is funny how a mod is the only that has gotten his products and he ordered after everyone else.
Thank you,
Quick
Q Workz Master Creations CEO
tCtunerZ.com is a child company of Q Workz Master Creations
05-09-2005, 03:17 AM
#312
Banned
SL Member
Join Date: Nov 2004
Location: The Internet
Posts: 261
Originally Posted by BoomBox757
I think its funny that for 9 pages everyone has had something to say, and then he posts up and gives his number out and eveyone shuts up, except the people that have nothing to do with whats going on keep _____in. HAHAHA ROCK ON QUICK, THATS WHATS UP!
Thank you,
Quick
Q Workz Master Creations CEO
tCtunerZ.com is a child company of Q Workz Master Creations
05-09-2005, 03:21 AM
#313
Senior Member
StyleWagons
SL Member
Scion Evolution
Join Date: Mar 2004
Posts: 1,459
You know buddy I’ve tried being professional on here
I've seen 5 year olds selling lemonade that have more business sense and ETHICS than you. 
The first step to recovery is admitting that you have a problem, which you are having a hard time doing. I don't know you, never done business with you but your posts tell the tale. I wouldn't buy a glass of water from you if my ___ was on fire!
05-09-2005, 03:25 AM
#314
Banned
SL Member
Join Date: Nov 2004
Location: The Internet
Posts: 261
Originally Posted by Scott17
You know buddy I’ve tried being professional on here
I've seen 5 year olds selling lemonade that have more business sense and ETHICS than you. The first step to recovery is admitting that you have a problem, which you are having a hard time doing. I don't know you, never done business with you but your posts tell the tale. I wouldn't buy a glass of water from you if my ___ was on fire! Thank you,
Quick
Q Workz Master Creations CEO
tCtunerZ.com is a child company of Q Workz Master Creations
05-09-2005, 04:06 AM
#315
Senior Member
SL Member
Join Date: Mar 2005
Location: Florida
Posts: 209
hey still no e-mail from you quick. id really appeciate getting it sometime soon. you made me a promise id like to see you keep it this time. i tried to call you as well and no answer then you turned off your phone. you cant ship me my kit if you dont have my address. gimme a call or something!
05-09-2005, 04:43 AM
#316
Senior Member
SL Member
Join Date: Aug 2004
Location: DFW
Posts: 142
Originally Posted by BoomBox757
I think its funny that for 9 pages everyone has had something to say, and then he posts up and gives his number out and eveyone shuts up, except the people that have nothing to do with whats going on keep _____in. HAHAHA ROCK ON QUICK, THATS WHATS UP!
NOW, Quick has all this information, but yet did NOT take the effort to call me, or others back, even though I have left numerous communication information for months, years. NOW, HE EXPECTS us to call him back and tries to "place the blame" back to us simply by placing his phone number on here. GIVE ME a BREAK. There is absolutely no sign of good faith here.
I also have left numerous post on here, and Quick has not responded once to them.
Quick, you have my information. Give ME a call back. Actually, REFUND my money $3550. This is my resolution. You can mail me my money with POSTAL money order in the amount of $3550. You have my info already. I have already attempted many times to call you, so another call is useless.
I will be posting my CC statement to show proof that the transaction exists on here if necessary.
Quick, why are you ignoring me? Is it such a large amount? It certainly is to me.
05-09-2005, 04:51 AM
#317
Banned
SL Member
Join Date: Nov 2004
Location: The Internet
Posts: 261
Not ignoring you by any means, your one of the customers we submitted refunds to that didn’t get processed by card service international. We’ve also received the chargeback papers on Friday for your order. Where we stand, you have the funds back from your credit card which they will take from the funds they are holding of ours. If you’d like I can give a call tonight or tomorrow, what does that solve? Were the bad guys in your book for a problem we have no control of? Funny thing is the company we were purchasing the product from for you ran into the same problems, but everyone says were the bad guy and its all lies on our part.
We apologize for your situation however as it stands, you have your funds back on the matter. In the end the money refund comes from us not your credit card company.
Thank you,
Quick
Q Workz Master Creations CEO
tCtunerZ.com is a child company of Q Workz Master Creations
We apologize for your situation however as it stands, you have your funds back on the matter. In the end the money refund comes from us not your credit card company.
Thank you,
Quick
Q Workz Master Creations CEO
tCtunerZ.com is a child company of Q Workz Master Creations
05-09-2005, 04:53 AM
#318
Banned
SL Member
Join Date: Nov 2004
Location: The Internet
Posts: 261
Originally Posted by cubaricantC
hey still no e-mail from you quick. id really appeciate getting it sometime soon. you made me a promise id like to see you keep it this time. i tried to call you as well and no answer then you turned off your phone. you cant ship me my kit if you dont have my address. gimme a call or something!
Thank you,
Quick
Q Workz Master Creations CEO
tCtunerZ.com is a child company of Q Workz Master Creations
05-09-2005, 05:04 AM
#319
Senior Member
SL Member
Join Date: Dec 2004
Location: Malibu, CA
Posts: 1,444
Originally Posted by tCtunerZ
If you’d like I can give a call tonight or tomorrow, what does that solve?
05-09-2005, 05:12 AM
#320
Banned
SL Member
Join Date: Nov 2004
Location: The Internet
Posts: 261
Originally Posted by jrv2000
Originally Posted by tCtunerZ
If you’d like I can give a call tonight or tomorrow, what does that solve?
Thank you,
Quick
Q Workz Master Creations CEO
tCtunerZ.com is a child company of Q Workz Master Creations