by far the worst service ever
#1
by far the worst service ever
i posted about a oil change about two weeks ago.....the last time i went the guy told me it was goin to take 2 hrs to do an oil change because i walked in and didnt make an appintment....so i left....this past week i made an appiontment for this morning at 10...the guy on the phone said if i make an appintment ill be out of there in about half an hr.....got there at 945 only about 4 ppl waiting in the waiting area......they took my car in for the oil change and i had to wait for over two hrs to get my car.....and i had to go ask for my car.....then i was lookin on his desk while he was onthe phone with someone and my paper work was just sittin there...they never bothered to call me to pick up my car............so im giving up my next two free oil changes cause hudson toyota in jersey city sux.....almost wasted my whole day.
#2
Re: by far the worst service ever
Originally Posted by dudechewy
i posted about a oil change about two weeks ago.....the last time i went the guy told me it was goin to take 2 hrs to do an oil change because i walked in and didnt make an appintment....so i left....this past week i made an appiontment for this morning at 10...the guy on the phone said if i make an appintment ill be out of there in about half an hr.....got there at 945 only about 4 ppl waiting in the waiting area......they took my car in for the oil change and i had to wait for over two hrs to get my car.....and i had to go ask for my car.....then i was lookin on his desk while he was onthe phone with someone and my paper work was just sittin there...they never bothered to call me to pick up my car............so im giving up my next two free oil changes cause hudson toyota in jersey city sux.....almost wasted my whole day.
#4
Damn, I remember your previous post about this. What the hell is going on. I don't care whether you have to pay for the oil change, or if it is free, NO One should ever have to wait two hours for it.
You may want to complain with the service manager or someone at the very least. I wonder if it will get you anywhere, but that is incredible.
You may want to complain with the service manager or someone at the very least. I wonder if it will get you anywhere, but that is incredible.
#7
I gave up all my free oil changes.. I hate using the dealers around here.. The sales people are nice at the one i bought mine at but I wouldnt want to venture into the service dept.. Although They did give me 4 free tanks of gas.. and i took them up on that offer ^_^
#10
Buddy, sorry to hear about your oil change problems. If you ever go to the JC (hudson toyota) service again, I recommend John from the Blue team. He's a great guy. BTW, check my signature, what do you think
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Sgtfluffy16
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07-28-2021 10:32 PM