Official ZPI discussion thread
Glad to see Johnny's happy and hope he's feeling better too.
07-30-2006, 03:07 AM
#224
Senior Member
Scion Justice League of America
SL Member
Join Date: Apr 2005
Location: Portland, Oregon
Posts: 5,594
Originally Posted by Nick06tC
Originally Posted by thechick_zpi
It's just not on the front page anymore because of all of the new "news" about moving and such....the older stuff rolls off as new info as posted!
Things are looking good around here though! Email boxes should be getting flooded with tracking numbers beginning tonight and continuing until Tuesday! Whew!
Thanks for all of the support everyone! We finally have internet today and are back up on emails and aim...new phone lines are all up and running and hopefully by Friday of next week you should be able to call our old 800# and get to us!
~Keisha
Things are looking good around here though! Email boxes should be getting flooded with tracking numbers beginning tonight and continuing until Tuesday! Whew!
Thanks for all of the support everyone! We finally have internet today and are back up on emails and aim...new phone lines are all up and running and hopefully by Friday of next week you should be able to call our old 800# and get to us!
~Keisha
All this thread has shown recently is that hillbilly has worked with each buyer and anyone can see the change in dialogue/business practice for the better as of this point.
07-30-2006, 04:31 PM
#226
Senior Member
SL Member
Join Date: Jan 2006
Posts: 584
Techincally speaking -My ZPI Stage 0 was ordered and paid for in March 2006. The item was advertized as a 2-week ship date... I got the 25% restocking fee disclamer when I asked about options to get my money refunded after waiting month after month after month with no kit. Then the Hillbilly offer comes up and I have to wait yet another month till Aug 1st to get tracking numbers for my stuff.
It's true that I have been compensated for my very long wait time with some store credit -Which helps. I just don't appreciate not having any options except wait 6 month to get my kit or loose 25% of my money... That's is just not right. I feel that If I would of gotten my money back that I would of been rolling with a SC for at least 4 month now.
Technically speaking I still have no tracking number. Aug 1st is this tuesday
Technically speaking I need a new calendar...
It's true that I have been compensated for my very long wait time with some store credit -Which helps. I just don't appreciate not having any options except wait 6 month to get my kit or loose 25% of my money... That's is just not right. I feel that If I would of gotten my money back that I would of been rolling with a SC for at least 4 month now.
Technically speaking I still have no tracking number. Aug 1st is this tuesday
Technically speaking I need a new calendar...
07-30-2006, 04:55 PM
#227
Senior Member
SL Member
Scion Evolution
Join Date: Oct 2005
Location: Andersen AFB, Guam
Posts: 5,277
august 1st is tuesday. But it if doesnt arrive by midnight tomorrow, then technically by their wording it is free. A tracking number does not mean delivered. Delivered means you have it.
What I am curiouse with is, do they refund the money and still send the kit out? and how long do you have to wait for that?
What I am curiouse with is, do they refund the money and still send the kit out? and how long do you have to wait for that?
07-30-2006, 04:56 PM
#228
Senior Member
SL Member
Scion Evolution
Join Date: Oct 2005
Location: Andersen AFB, Guam
Posts: 5,277
Originally Posted by WeDriveScions
Originally Posted by Nick06tC
Originally Posted by thechick_zpi
It's just not on the front page anymore because of all of the new "news" about moving and such....the older stuff rolls off as new info as posted!
Things are looking good around here though! Email boxes should be getting flooded with tracking numbers beginning tonight and continuing until Tuesday! Whew!
Thanks for all of the support everyone! We finally have internet today and are back up on emails and aim...new phone lines are all up and running and hopefully by Friday of next week you should be able to call our old 800# and get to us!
~Keisha
Things are looking good around here though! Email boxes should be getting flooded with tracking numbers beginning tonight and continuing until Tuesday! Whew!
Thanks for all of the support everyone! We finally have internet today and are back up on emails and aim...new phone lines are all up and running and hopefully by Friday of next week you should be able to call our old 800# and get to us!
~Keisha
All this thread has shown recently is that hillbilly has worked with each buyer and anyone can see the change in dialogue/business practice for the better as of this point.
07-30-2006, 05:41 PM
#230
Senior Member
SL Member
Join Date: May 2005
Location: Houston, TX
Posts: 2,795
Originally Posted by ZPI
All pending orders will be filled by August 1st this includes all turbo kit orders or it is FREE straight up. Shipping on all ZPIracing products (excluding: hoods, engines) will be FREE also in the month of August.
07-30-2006, 07:04 PM
#235
Senior Member
Scion Justice League of America
SL Member
Join Date: Apr 2005
Location: Portland, Oregon
Posts: 5,594
Originally Posted by Nick06tC
and by august first doesnt mean on august first.
I don't have one product from ZPI, but can easily notice how much they've done on SL to help out owners and such... despite recent issues and such, Hillbilly has come in an done everything in his power to make things right... even customers who had issues have come back to realise that...
It was said to be made right, it is being made right, and if the products don't get shipped on August 1st, then address the concern.
-WDS
07-30-2006, 07:20 PM
#236
Senior Member
SL Member
Scion Evolution
Join Date: Oct 2005
Location: Andersen AFB, Guam
Posts: 5,277
Originally Posted by WeDriveScions
Originally Posted by Nick06tC
and by august first doesnt mean on august first.
I don't have one product from ZPI, but can easily notice how much they've done on SL to help out owners and such... despite recent issues and such, Hillbilly has come in an done everything in his power to make things right... even customers who had issues have come back to realise that...
It was said to be made right, it is being made right, and if the products don't get shipped on August 1st, then address the concern.
-WDS
If I owe Sears money BY August 1st and dont pay, then the payment is late. They dont forgive me if I make the payment on August 1st. This is business, not friendship. ZPI is a business that puts out great products and does ALOT for the scion community. But you cannot dismiss their faults for the convienence of being nice.
I hope that if anyone is even a minute late with their shipment that they hold ZPI to their word. If ZPI then honors their word without argument, ZPI's respect will be renewed partially in my book atleast.
07-31-2006, 02:38 PM
#238
Senior Member
SL Member
Join Date: Aug 2004
Location: Minneapolis
Posts: 1,629
mod switch = off
customer switch = on
I really think that some of you guys are going for blood at this point regardless. If you get a tracking number on/before Tuesday, are you really going to grab your lawyers? Don't be the guy to screw over somebody despite their best efforts to do the right thing. WAAAAY more than I can say for ScionSpeed or tCTunerz when they were around. On this site it says "orders will be FILLED" and on their site it says "orders will be RECEIVED" - you guys do get the POINT of the statement, don't you? 
(Zer0, you always posted the other quote before - what happened, buddy! 
)
If I get a tracking number for my stage 1 parts on Tuesday and it doesn't get here until Friday, I'm not going to be all butthurt just over "the concept of the thing". They've made it pretty clear that things are going to be better from here on out. I'm pretty excited about this!!!
On a side note, I was hoping they'd go to Scion Exposed in Chicago but when I called the shop to ask if they were going, they said they were too busy packing up our stuff and getting things ready to go - a "monsterous undertaking". Too bad they couldn't go - but good enough reason not to!
customer switch = on
I really think that some of you guys are going for blood at this point regardless. If you get a tracking number on/before Tuesday, are you really going to grab your lawyers?
Don't be the guy to screw over somebody despite their best efforts to do the right thing. WAAAAY more than I can say for ScionSpeed or tCTunerz when they were around. On this site it says "orders will be FILLED" and on their site it says "orders will be RECEIVED" - you guys do get the POINT of the statement, don't you? (Zer0, you always posted the other quote before - what happened, buddy! )If I get a tracking number for my stage 1 parts on Tuesday and it doesn't get here until Friday, I'm not going to be all butthurt just over "the concept of the thing". They've made it pretty clear that things are going to be better from here on out. I'm pretty excited about this!!!
On a side note, I was hoping they'd go to Scion Exposed in Chicago but when I called the shop to ask if they were going, they said they were too busy packing up our stuff and getting things ready to go - a "monsterous undertaking". Too bad they couldn't go - but good enough reason not to!
07-31-2006, 03:22 PM
#240
Senior Member
SL Member
Scion Evolution
Join Date: Oct 2005
Location: Andersen AFB, Guam
Posts: 5,277
Originally Posted by Streeter
mod switch = off
customer switch = on
I really think that some of you guys are going for blood at this point regardless. If you get a tracking number on/before Tuesday, are you really going to grab your lawyers? Don't be the guy to screw over somebody despite their best efforts to do the right thing. WAAAAY more than I can say for ScionSpeed or tCTunerz when they were around. On this site it says "orders will be FILLED" and on their site it says "orders will be RECEIVED" - you guys do get the POINT of the statement, don't you? (Zer0, you always posted the other quote before - what happened, buddy! )
If I get a tracking number for my stage 1 parts on Tuesday and it doesn't get here until Friday, I'm not going to be all butthurt just over "the concept of the thing". They've made it pretty clear that things are going to be better from here on out. I'm pretty excited about this!!!
On a side note, I was hoping they'd go to Scion Exposed in Chicago but when I called the shop to ask if they were going, they said they were too busy packing up our stuff and getting things ready to go - a "monsterous undertaking". Too bad they couldn't go - but good enough reason not to!
customer switch = on
I really think that some of you guys are going for blood at this point regardless. If you get a tracking number on/before Tuesday, are you really going to grab your lawyers?
Don't be the guy to screw over somebody despite their best efforts to do the right thing. WAAAAY more than I can say for ScionSpeed or tCTunerz when they were around. On this site it says "orders will be FILLED" and on their site it says "orders will be RECEIVED" - you guys do get the POINT of the statement, don't you? (Zer0, you always posted the other quote before - what happened, buddy! )If I get a tracking number for my stage 1 parts on Tuesday and it doesn't get here until Friday, I'm not going to be all butthurt just over "the concept of the thing". They've made it pretty clear that things are going to be better from here on out. I'm pretty excited about this!!!
On a side note, I was hoping they'd go to Scion Exposed in Chicago but when I called the shop to ask if they were going, they said they were too busy packing up our stuff and getting things ready to go - a "monsterous undertaking". Too bad they couldn't go - but good enough reason not to!
Thats a consumers way of thinking.