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Someone at VRD must be blind...

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Old 11-21-2009 | 08:20 PM
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Default Someone at VRD must be blind...

So I went to install my VRD fog light kit today...all is well, starting on the passenger side, till I notice the light doesnt fit. At all. Turns out I Recieved TWO LEFT bulbs. WTF!!!!!!!!

Just makes me mad since these next few days are all i have to install this kit.

How is there customer service? Are they going to do the right thing and ship me a right bulb next/2day on monday?

I have already sent an e-mail, and no one answered the phones but it is Sat.

UPDATE:
Well, I FINALLY Received the other headlight. Over one month later. Honestly the only reason I haven't demanded a refund is the guy was decent on the phone and apologetic. and paid shipping.

However, Overall, I must say don't buy from VRD...I hate to say that about a company that most people have given such a good rep, but ____ there were several times this winter fog lights would have been REALLY handy...

Last edited by 3min3m2; 12-27-2009 at 08:47 PM. Reason: Update
Old 11-21-2009 | 08:35 PM
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woah that's a first I ever heard anything wrong from VRD. did u get the Actual VRDs from vertex or the APT/VRD ones from ebay? how much did u pay btw?

they should fix it no problem
Old 11-21-2009 | 09:04 PM
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did you receive the wrong light BULBS? or wrong units (as in 2 left/right units)?
Old 11-21-2009 | 10:18 PM
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wow man...
Old 11-21-2009 | 11:05 PM
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Ha ha! Sorry, to hear that but it's kinda funny. I know I'd be pretty upset too. Hope they make it right and quickly.
Old 11-21-2009 | 11:15 PM
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if they gave me two left bulbs... i'd put one in the left assembly.. and then put the other in the right assembly..

bulbs aren't really side specific..
Old 11-22-2009 | 12:11 AM
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^ You couldn't have just said that the first time?
Old 11-22-2009 | 12:28 AM
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Originally Posted by curtislo9
^ You couldn't have just said that the first time?
The comedic relief was to be built upon anticipation lol.
Old 11-22-2009 | 02:02 AM
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Yea are you really talking about the bulbs or the actual foglight, there is no left or right bulb lol
Old 11-22-2009 | 03:41 AM
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Its the ones from VRD. i think $122 ish. Its there cheaper "new" design i think. Looks pretty sweet IMO.

Its two of the same assembly not the bulbs. Was so mad i didn't say it right.
two drivers side assemblies...

They haven't got back to me yet, so I figure it will probably be Monday b4 they do.
Old 11-22-2009 | 06:41 AM
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cheaper design? I've never seen another design.
Old 11-22-2009 | 06:50 AM
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i've only seen one design myself.
Old 11-22-2009 | 08:42 AM
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I'm curious about this other design as well??
Old 11-22-2009 | 02:02 PM
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I think he might have the JDM's.
Old 11-22-2009 | 02:24 PM
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It's these
https://www.vertexracing.com/product...001bc72bfb6fa9

I really dont give a ___ if there JDM i liked the way they look
Old 11-22-2009 | 02:29 PM
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Pics of the design??

If you paid $100+ for JDM = UBER FAIL!

My experiences with VRD have been less than stellar but APT is awesome. When my fog started leaking APT sent out a replacement for the cost of shipping. Then a few months later it happened to the other side, APT replaced it for free. I received the replacement and it was for the wrong side, APT sent out the correct side for free so now I have a spare of one side. What I learned was to seal them again with silicone before installing them.

When I bought my originals from VRD and they were leaking upon arrival it wad impossible to etc in contact with VRD.
Old 11-22-2009 | 03:37 PM
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im still tossed between if i like these fogs or not i keep looking at them and wanting them on one hand and the other not whats different about the new design
Old 11-22-2009 | 05:05 PM
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I can't see the link, are these the "jdm" ebay ones? I hope not, cause u got jerked if u paid 122
Old 11-22-2009 | 05:07 PM
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^ yup..those are the ones
Old 11-22-2009 | 05:21 PM
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jdm foglights

and u coulda gotten them on ebay for about 60/70 bucks.


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