Has anyone tried collecting on the air conditioning TSB?
#101
I never said anything to the dealership about my ac, I did think that it suxed a litte but I was just going to deal with it. this is my first car out of 4 that had working ac so I left it alone. But now that I know that there is a prob, I would like to get it fixed, at not my cost. I don't see why I should have to pay for something that I did not tear up, and they knew was a prob.
#102
Well I had mine replaced and it broke. The dealer can't figure it out and now needs to wait until Monday to call someone from Toyota to help figure it out! With the old set up it was weak but at least I had SOMETHING, With the "fix" I have no ac at all!
#105
Originally Posted by Max
Mine's finally in the shop. Apparently it's either a two-day job or they screwed up. In any case, I'm rollin in a Corolla.
I hesitated a bit after reading the entire replacement TSB. Concerned that someone would skip a step or two and make it worse. But since I am nearing my 36,000 mile warranty limit, I gotta use it.
It may take a while to get it fix since the part(s) is not easily available. I dont mind, the 'Rolla AC is cold compared to the xB.
#106
Originally Posted by Keitaro
Originally Posted by Max
Mine's finally in the shop. Apparently it's either a two-day job or they screwed up. In any case, I'm rollin in a Corolla.
I hesitated a bit after reading the entire replacement TSB. Concerned that someone would skip a step or two and make it worse. But since I am nearing my 36,000 mile warranty limit, I gotta use it.
It may take a while to get it fix since the part(s) is not easily available. I dont mind, the 'Rolla AC is cold compared to the xB.
Danica Patrick is hot.
#111
#112
Well, here's 'Page One' of the TSB that lists exactly which VINs fall within it. This is the same image posted earlier IN THIS SAME THREAD...
Your VIN, JTLKT334940157682, ===> DOES <=== fall within this range of numbers for the full TSB, AND for the earlier A/C TSB.
That means all three different segments of the adjustment and upgrading to current production parts apply to your box, *IF* your box has less than 36,000 miles on it when you first bring this problem up to them, and *IF* your box has this problem.
This means Toyota will pay for roughly six hours of labor and all the new parts if you have the problem...
__________________
(1) I will keep my posts relevant, helpful and family friendly.
(2) I will use the search feature before posting a question. <===
(3) If I start a new thread I will place it in the right forum.
(4) I WILL NOT TYPE IN ALL CAPS.
__________________
Your VIN, JTLKT334940157682, ===> DOES <=== fall within this range of numbers for the full TSB, AND for the earlier A/C TSB.
That means all three different segments of the adjustment and upgrading to current production parts apply to your box, *IF* your box has less than 36,000 miles on it when you first bring this problem up to them, and *IF* your box has this problem.
This means Toyota will pay for roughly six hours of labor and all the new parts if you have the problem...
__________________
(1) I will keep my posts relevant, helpful and family friendly.
(2) I will use the search feature before posting a question. <===
(3) If I start a new thread I will place it in the right forum.
(4) I WILL NOT TYPE IN ALL CAPS.
__________________
#113
Does anyone have the list of what exactly needs to be replaced to improve the ac performance? I kept thinking my ac was weak and finally took my car to a dealr but was told "This car was purchased 3 years and 4 months ago and warranty is expired even though its mileage is less than 36K miles". If possible, I want to work on it by myself. I have no money to pay $$$ to a dealer.
#114
#116
Originally Posted by smilygo
Tomas, Thank you for your reply. My god! This is much more complicated than my expectation. I wish I acted quicker. Now it is too late. Well, at least I am not in Arizona.
#117
The TSB itself calls out in detail the mileage/time limitations:
If your vehicle is beyond those mileage/time limits, the repair will no longer be done "free."
Tom
This repair is covered under the Toyota Comprehensive Warranty. This warranty is in
effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle’s
in-service date.
effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle’s
in-service date.
Tom
#119
Originally Posted by Tomas
The TSB itself calls out in detail the mileage/time limitations:
If your vehicle is beyond those mileage/time limits, the repair will no longer be done "free."
This repair is covered under the Toyota Comprehensive Warranty. This warranty is in
effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle’s
in-service date.
effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle’s
in-service date.
Unfortunately, my dealer (Frontier Toyota, Valencia, California) goes the other way. They actively discourage any warranty or TSB work. They even told me, to my face, that my car wasn't covered for the A/C TSB even though I had the TSB document and my VIN right in front of them. They tried to confuse me about the VIN, but I had already decoded the number and knew exactly where I stood. I had to take the issue to the service manager before they relented and did the work.
BTW, Toyota corporate was no help at all. All they said in response to my inquiry abou t whether my car was covered was "the dealer will verify whether your car is affected by the TSB or not." Thanks for nothing, Toyota.
This dealer did exactly the same thing with the fuel tank and filler TSB. I took the car in and went through the same "your car isn't covered" BS. They finally relented, kept the car for two days and replaced the fuel filler only, even though the TSB called for the tank to be replaced. Anticipating something of this sort, I had marked all the parts to make sure that they were replaced. It took another hassle and two days without my car for them to finally do the job as specified in the TSB.
I like my Scion, but this dealer's service has put a bad taste in my mouth.
George
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