NoLaXa

I am very excited to have broken the seal and decided on the the first mod for my 06 xA. I bought the car during the Hurricane Katrina evac in Houston a year ago with the intention of customizing but due to Katrina hassle have not been able to do a darn thing to it until now.

I decided to work on suspension first, and decided to go JIC all the way for suspension. I bought the FLT-A2 coilover from Andy's Autosports (nice guys, btw).* I like the dampening customization and easy drop tuning. I plan on getting the JIC carbon fiber strut brace next, then sway bars, etc.

I am going to do the install myself, and if any New Orleans area Scion fans want to help in trade for Cane's chicken fingers or something that would be much appreciated. I'd like to meet some of ya'll and partake of your knowledge and experience.

Let me know if any of you have any experience with JIC products or coilovers in general. I'd like to know your opinion. Do you think it's wise to work on suspension first, or should I go a different route.

Also, does anyone know of any tuning shops, customizers, in the New Orleans area. I have seen an ad for one in Harahan but the name slips my mind. Would appreciate any info, experiences, etc.

Troy

* They were nice when they took my order, but here we are 2 weeks later on 10/16 and no goods. No email has been returned, and every phone call they say they are "going to get back to me." Not proceeding as I'd hoped.

zereaux

nice... not familiar with JIC, but i do think you are on the right track... hopefully someone here will know of some shops around there... alot of us will be getting together for the car show oct 14-15... there's a thread on it, check it out... we'll probably be doing a meet sometime soon after it...

Big_Kokujin

Yea, you could be the first xA, i think...

trinben

If you don't mind me asking what did you pay for them and what made you choose JIC?

NoLaXa

I actually had been looking into tanabe, and even had placed an order for them. But after sleeping on it, I decided that although the Tanabe Sustec OC Pros are solid, they didn't have much in the way of adjustabilty. I had paid 800 for the Tanabes, but cancelled the order before it was shipped.

I paid 1400 w/shipping for the JIC. What I liked about the JIC was three-fold: 1) They're Japanese. As I started this project I decided to go all Japanese in parts 2) 15 adjustable dampening "clicks" from firm to soft. This was super important for me because I am not sure what to expect as I adjust the suspension, so I won't be stuck with one or the other. 3) Adjustable drop heights. Very important because I have yet to choose wheels or install the Kenstyle body kit I'm getting, so I don't know what kind of clearance I am going to have.

All in all it was the quality and adjustability that eased the pain of parting with so much dough. Plus I had a good week of work so I deserved a treat.

2tone_xB

good info, thanks.
sites or forum you ordered from? even the Tanabe's.

can't wait to see pics.

NoLaXa

The place I ordered from shall remain nameless* until I actually have the product in my hands. I am having some customer service issues with them right now and although I will be giving them the benefit of the doubt for now, if they tick me off any further I will be a consumer force to be reckoned with.

* It's Andy's AutoSports. Having issues w/them. More to follow.

brownKIDDnate

zach, he mentioned andy's autosports. they are real great guys i did business with them when i had my 96 thunderbird and they do a great job on satisfaction

NoLaXa

I know every customer experience is different, but I am having a real hard time with these guys, especially for such a big-ticket item. One guy told me the coilovers were in stock when I ordered, and now 2 weeks later, after they have my money, I am having trouble getting a straight answer. I think what it boils down to is that the item is NOT in stock, is on backorder, and they really want my money, so they are dragging their feet. If they really were smart, they would be straight with me from the get go.

Sorry to rant, I'm frustrated with this order.

zereaux

damn, that sucks... it happens with the best companies out there... just wish they would understand that they could actually tell us the truth about why shipments are delayed instead of giving us the run around... i rather know that my order is on back order instead of transfering my call to 30 other people that dont know what actually is going on... hope you get em soon...

NoLaXa

I have chosen not to business with Andy's Autosport again. They have also stated that they will not serve me as a customer again. I will be seeking my coilovers elsewhere.

zereaux

damn that sux...

NoLaXa

http://www.bbbsilicon.org/commonreport.html?bid=207652


This is a link to their BBB record. Should have checked it first...

Here's the final email:

Troy, I chose to refund your card and cancel the order. We forthwith elect
not to serve you as a customer. Do not attempt to purchase anything from us
in the future, considering that you acknowledge our company policies under
apparent false pretenses and then make legal threats. We have zero interest
in ever sending products to you.
----- Original Message -----
From:
To: <myorder@andysautosport.com>
Sent: Monday, October 16, 2006 6:56 PM
Subject: Opening Charge Dispute with American Express


> > To Whom It May Concern:
> >
> > I am very disappointed with the level of customer service I have
> > received thus far from your company. On October 4th, in good faith, I
> > purchased JIC FLT-A2 coilovers for my 2006 Scion xA from your website
> > for $1423.94, which were presumably in stock to be shipped to me in a
> > timely manner. I have yet to receive the item, nor have I received any
> > confirmation that the item has shipped or is on backorder. My email
> > inquiries as to the status of the purchase go answered. My phone contact
> > with Andy's employees always end with an unfulfilled promise to get back
> > to me with more information. At present I am considering this instance
> > as non-delivery of goods and will seek restitution for the following:
> >
> > * Payments made in advance of $1423.94 for the coilovers which were
> > not supplied.
> > * Compensation for time lost while waiting for delivery of the
> > coilovers.
> > * Compensation for lost profits resulting from the failure to deliver.
> > * Lost interest on the outstanding sum of $1423.94.
> > * The cost of telephone calls and postage in trying to effect
> > delivery or obtain a refund of the sum of $1423.94.
> >
> > In order to avoid further action, I highly recommend that your company
> > contact me before close of business Pacific Time on Tuesday 10/17 with
> > the following action items:
> >
> > 1. If the item has been shipped, the method of shipping, and a valid
> > tracking number.
> > 2. If the item has not been shipped, an estimated time of delivery.
> > 3. An immediate refund of the full amount of $1423.94, should the
> > estimated time of delivery not meet my satisfaction.
> >
> > Should the above stipulations have gone unmet by close of business
> > Tuesday 10/17, I will immediately contact American Express to dispute
> > the charge of $1423.94 and initiate proceedings to recover the
> > aforementioned compensations.
> >
> > Sincerely,
> >
> > Troy

Big_Kokujin

Very professional. I probably would have startd out something like, "Hey you m*thaf**kas...

And is sucks for them that they treated you like that sepecially over $1400+. Thats just bad business. I've gotten better business over a burnt out light bulb, no questions were asked, just sent a new PAIR...

hopefully you can find them, and at a better price.

NoLaXa

Man that's really how I felt. I had no interest in doing anything legal with them, I just wanted to get the ball rolling. They could easily have earned my money if they just would have COMMUNICATED. Stupid, silly people don't know how to run a business.

Big_Kokujin

i would have personally found out where them ____s were because i wouldn't want my business to lose $1400

NoLaXa

I just ordered my second choice, the Tanabe sustec pro-oc. I have to forgo the adjustable dampening with those but they are $600 cheaper. I can put that 600 to use elsewhere, I guess. They still rock.