Based on problems per 100 vehicles, Scion ranked well below the industry average in the 2009 Vehicle Dependability Study by J.D. Power and Associates. Toyota and Lexus; however, were near the top of the list, well above the average. (higher on list = fewer problems)

http://scionnews.net/2009/03/19/scio...ability-study/

 

Reality check: J.D. Power & Assoc consider "it's noisy on the highway" to be an equivalent problem to "oops, my transmission fell out for no reason at 30,000 miles."

Industry insiders (i.e. car lovers with half a brain) can basically ignore J.D., as it's pretty much advertisement fodder. Go to Consumer Reports or TrueDelta if you want real-life information.

And I wouldn't worry about our image...this will just keep the stupid people away.

 

Consumer Reports? Yes, they're very unbiased, too. Not.

 

scions that far below is cause we complain about all those creeks and rattles and squeeks

and the dealer can't find 'em

 

I don't know anyone who refers to J.D. Power; I know many people who use Consumer Reports religiously.

I used to never buy anything without checking CR first; now, though, if it's online, can be shipped to my house, qualifies for Ebates, and they accept PayPal, they're my friend.

 

I was just reading a consumer reports which was talking about the best and worst vehicals, and it showed the most reliable cars since 1997 i think it was, and every year the top there were either scion/toyota/lexus until 2008. Just thought that was interesting

 

yeah, in consumer reports, the tc is a reccommended buy because of its reliability, and value for money.

but consumer reports actually has testers buy the cars and base the studies on these findings.

J.D. power probably bases it off of number of visits overall, maybe they get data from dealerships etc, but this data is corrupt because how many @$$holes who own scions break something trying to modify it or racing it and then go to the dealership to get it repaired under warranty? apparently enough to drag scion under the industry average...

as for rattles...i think that would be more of a factor in overal customer satisfaction.

 

As for the accuracy of J D Powers... ever notice that those whom throw a boatload of $$ to them for advertising seem to always be in the top 10% of rated vehicles ???

do the math

 

I never put much stock in CR, JD Powers, etc. When you talk to people about their cars, they either love them (and will never say anything bad about them), or they hate them (and will report every last little thing that bugs them about it). There's no rhyme or reason to it.

Dealership info from warranty repairs is a more legitimate way to measure reliability. However, a lot of these reports are practically useless -- first 3 month of ownership? Are you kidding? Three years is where I would start to take samplings. Anyone who is basing their purchase of a car -- and financing it for 5 years or so -- based on 3 months of ownership are fooling themselves.

 

I have the most recent consumer reports and the scion brand in general is the most reliable brand so how they came up with low dependability doesn't make sense

 

meh, all you guys complaining about creaks and rattles is why that happened. good job. remember this. it's an econobox!

 

I'm calling B.S. on all those numbers because the last list I saw I swear it was only maybe a week ago had Scion right under Toyota. This is why statistics are a love hate relationship for me.

 

Toyota's Response:

http://scionnews.net/2009/03/27/toyo...ability-study/

 

xA get top honors cuz there are only 3 survey's completed