Warranty for rattles only 12,000 miles?

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10-21-2005, 05:15 PM

#21

nero_tC

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Quote:

Originally Posted by ScionBandit

wasn't lookin for a hand clap from you, but wutever...was pointing out ive been with the company a lil while to know things, u consumers don't....
trying to help, but i guess u don't want it, which is fine by me...i have warranty handbook on hand, which would help you...but since u decided to go the a** way about it, i feel as if i won't share the info with you....good luck looking though!!

oh you mean the same warranty handbook that came with my tC? thanks.

i still don't see anything about rattles being covered under warranty.

10-21-2005, 05:32 PM

#22

ScionBandit

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dude, im playing...i wouldn't leave u hangin like that, thats jacked up
no, not the same handbook that came with ur car, its a different handbook.
go to ur local dealer, they have these things on hand for anyone to look at.
i have mine laying around at home, ill post the exact info on the 12k/1yr adjustment period.

10-21-2005, 06:11 PM

#23

ScionBandit

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still sitting at home, but i had my buddy tell me the info over the phone.

What is covered: 1yr/12k adjustment
Alignments
Parking Brake adjustment
Wheel Balancing
noises/vibrations that ARE normal (adjustments)

now if you have noise/vibration/rattle that is NOT normal, would be 3yr/36k
again, once i READ IT word for word, ill edit the post.

my buddy read it rather quick over the phone, and i have short term memory...doesn't help

10-21-2005, 06:52 PM

#24

sciontc_mich

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actually that's great that toyota is hiding stuff from the consumer.. Actually if an owner got a lawyer they could have fun in court because the warranty was NEVER presented to them.. And NO they don't have to ask for it.. If they were not presented with this "Secret warranty" because it was hidden, then they can't be accountable to it..

Just watch how many people's cars get their rattles fixed outside of this "Warranty" when they get a lawyer.. I'm not sue happy, but I do believe in the Magnason-Moss act (protection for warranty coverage)..

10-21-2005, 07:06 PM

#25

ScionBandit

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i didn't hide it from you, im tryin to help.....
if ur not sure of whats covered, you should ASK warranty administrator at your local dealer.

10-21-2005, 07:13 PM

#26

sciontc_mich

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scionbandit.. oh no man.. I'm not against you.. sorry if it sounded like that. I know you're trying to help.. i appreciate it.. i think we all do.. I was just saying that Scion should've presented that to the customer in the beginning..

10-21-2005, 07:39 PM

#27

ScionBandit

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i wish they did hand all warranty info out to customers, i usually put/post the info on my desk for customers to at least see, or look through...makes both our lives easy, no "hidden" things
but alot of customers don't actually know wut their warranty is, or how long it lasts, or wut it covers

10-21-2005, 07:58 PM

#28

nero_tC

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Quote:

Originally Posted by sciontc_mich

Yeah what's up with the "secret" warranty? It doesn't say anything about this in any of the warranty manuals we were given..

Quote:

Originally Posted by ScionBandit

"NORMAL noises/vibrations"?... interesting... i'm curious to know what scion/toyota considers as "normal" noises/vibrations....

our tC warranty manual says that noise/vibration/rattles are not covered under the 3yr/36k warranty and are considered wear and tear. i need to get a hold of one of the "secret" warranty manuals at the dealership...

10-21-2005, 08:02 PM

#29

ScionBandit

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give me fax #, ill copy it and send it to you
that should help...man, i wish i could see the dealers face when they see you have it....lying bastards!!!

noises/vibrations/rattles that are NOT NORMAL, or abnormal are covered for
3yr/36k.
you'd be surprised wut they try and pass as "normal"

10-21-2005, 08:21 PM

#30

sciontc_mich

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yeah lying dealers.. you got that right!!. more like cheap

10-23-2005, 10:41 PM

#31

atticdog

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thats weird because i took my toyota echo to the dealership at 35,500 miles to get rattleing door lock pulls and they fixed them under warrenty

10-24-2005, 11:58 AM

#32

ScionBandit

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again..some dealers are nice, others turn that kind of work away

10-24-2005, 03:19 PM

#33

Mista3

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Ok, so I've been reading all these posts and people keep refering to the Toyota Service Bulitin but no one has given a number or way to find it. I'm nearing 10k and do want to get this issue resolved asap. Please Post the TSB Number or where to find it or some way to find it without telling a service rep that theres a TSB out on this. Once again, I'm looking for a specific TSB number or identifiacation method. Oh, and I forgot to say Please. Thanks!

10-24-2005, 03:33 PM

#34

ScionBandit

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which rattle TSB do you need??

10-24-2005, 03:36 PM

#35

bbcrud

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Quote:

Originally Posted by ScionBandit

Quote:

Originally Posted by nero_tC

Quote:

Originally Posted by ScionBandit

i got your back on this, this is retarded
they do have 12k/12month adjustment period for brake issues(hand brake),alignments,tire issues, but this rattle should not be one of them, at all!!!

Where did you read that there is a 12k/12 month adjustment period for these issues? I want to read more on these "issues". Since my tC needs about 10 miles to go for it to hit the 12k mile mark and I have a few "issues" that need to be fixed.

uh, seeing as how ive been with toyota for 3 1/2yrs, thats how i know.
each dealer has warranty advisor, she has a copy of 12k/1yr adjustment period, i haven't checked my manual or anything, but it SHOULD be somewhere written for consumers.

Read your Warranty Information booklet in your Scion Owner's Manual packet. The basic warranty, 3 Years / 36 Thousand Miles and covers repairs AND adjustments. The 12/12,000 is old info as far as I can tell. Would be typical of many dealers to quote the ways of their service ancestors.

I'll verify this later today when I get to work and post again but I think you're dealer needs to get off their butt and help you.