Report of Toxic xB interior materials
#22
Looks I'm gonna have to sell my xB because the plastics are harmful. SIKE!!!! HealthCar? WTF? Umm okay. When I see the CDC saying that the xB's plastic will kill me, I'll believe it.
#23
I manage public relations for a VERY large Fortune 500 consumer products company, and I can tell you we would never respond to a report like that cited at the top of this conversation. As noted above, that would just add credence to it. Now, if a lot (a LOT) of consumers started chatting about it and calling the company, we may put together a question-and-answer sheet just in case the legitimate press inquired of us...but even then, we'd never proactively respond, just answer questions.
Whenever I do see a report of this nature about one of our products, the first thing I do is contact our R&D guys to see if there is ANY grain of truth/possibility in the report. The answer is always 'no'; big companies test the wazoo out of products before they ever get to consumers. That's not to say mistakes aren't made from time to time -- they are -- but those issues are exceedingly rare and reputable companies correct them quickly.
Whenever I do see a report of this nature about one of our products, the first thing I do is contact our R&D guys to see if there is ANY grain of truth/possibility in the report. The answer is always 'no'; big companies test the wazoo out of products before they ever get to consumers. That's not to say mistakes aren't made from time to time -- they are -- but those issues are exceedingly rare and reputable companies correct them quickly.
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